How soya54 collects, uses, protects, and stores your personal information. Your privacy and data security are our top priorities.
Your Privacy Matters: This Privacy Policy explains how soya54 collects, uses, processes, discloses, and protects your personal information when you use our online betting platform. By creating an account or using our services, you consent to the data practices described in this policy. We are committed to transparency and compliance with international data protection standards.
soya54 ("we", "us", "our") operates an online betting platform at https://soya54.cam, providing sports betting, live casino, slot games, lottery services, and related entertainment to players primarily located in Indonesia. We recognize that privacy is a fundamental right and are committed to protecting the personal information you entrust to us.
This Privacy Policy applies to all users of soya54 services and governs the collection, processing, storage, and disclosure of personal data. It should be read in conjunction with our Terms & Conditions, which form part of the overall agreement between you and soya54.
If you have questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer using the contact information provided at the end of this document.
To provide our services effectively and comply with legal obligations, soya54 collects various types of personal information from users. The data we collect falls into the following categories:
When you register an account with soya54, you provide the following mandatory information:
When you use soya54 services, we automatically collect certain technical and usage data:
We may receive information about you from third-party sources, including:
soya54 processes your personal data for the following purposes, each supported by a legitimate legal basis:
You may opt out of marketing communications at any time through your account settings or by contacting customer support. Opting out will not affect essential service-related communications.
Under international data protection regulations, we must have a lawful basis to process your personal information. We rely on the following legal grounds:
soya54 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data with the following categories of recipients, and only to the extent necessary:
All service providers are bound by confidentiality agreements and are permitted to use your data only for the specific services they provide to soya54.
We may disclose your information to law enforcement, regulatory bodies, or courts when:
If soya54 is involved in a merger, acquisition, sale of assets, or bankruptcy proceeding, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
soya54 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest practical level of protection for your data.
soya54 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:
Once the retention period expires and there is no legal requirement to retain the data, we securely delete or anonymize your information.
As a user of soya54, you have the following rights regarding your personal data:
To exercise any of these rights, contact our Data Protection Officer at the email address provided in Section 13. We will respond to your request within 30 days. Note that some rights are subject to limitations - for example, we cannot delete data that we are legally required to retain.
soya54 uses cookies (small text files stored on your device) and similar technologies to enhance your experience and analyze platform usage:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for login, account security, and basic platform functionality. Cannot be disabled. | Session / 30 days |
| Functional Cookies | Remember your preferences (language, display settings, notification preferences). | 1 year |
| Analytics Cookies | Track usage patterns, page views, and performance metrics to improve our services. | 2 years |
| Marketing Cookies | Personalize promotional content and measure campaign effectiveness. | 1 year |
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from accessing certain features. Most browsers allow you to refuse cookies or receive alerts when cookies are being sent.
soya54 operates internationally and may transfer your personal data to servers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place:
Regardless of where your data is processed, it remains subject to the protections outlined in this Privacy Policy.
soya54 services are strictly intended for individuals aged 21 and older. We do not knowingly collect personal information from anyone under 21 years of age. If we discover that we have inadvertently collected data from an underage individual, we will immediately delete that information and permanently ban the account.
Parents or guardians who believe their child has provided personal information to soya54 should contact us immediately so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through:
The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this policy periodically. Continued use of soya54 services after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
We aim to respond to all privacy-related inquiries within 7 business days. For access requests, rectification requests, or other formal data subject rights, we will respond within 30 days as required by international data protection standards.
Indonesian users benefit from specific privacy protections under local regulations. In addition to the rights outlined in Section 8, you have the right to:
For questions specific to Indonesian data protection laws, please contact our regional compliance team through the contact methods listed above.
Transparency Commitment: At soya54, we believe privacy should never be hidden in complex legal language. If any part of this Privacy Policy is unclear, please contact our support team for a plain-language explanation. Your understanding of how we protect your data is as important to us as the protection itself.
All personal data is protected with 256-bit SSL encryption during transmission and secure storage with access controls and monitoring.
We never sell, rent, or trade your personal information to third parties for marketing. Your data is used solely to provide and improve our services.
Access, correct, delete, or export your data anytime. We respond to all privacy rights requests within 30 days as required by law.
We collect only the information necessary to provide services, comply with regulations, and protect your account security.
Clear timelines for how long we keep your data. Legal requirements dictate 5-7 year retention for financial records; other data is deleted when no longer needed.
Contact our Data Protection Officer anytime with privacy questions or concerns. We take your data rights seriously and respond promptly.
Our Data Protection Officer and customer support team are available 24/7 to answer your privacy questions and assist with data rights requests.
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