Please read these terms carefully before using soya54 services. By creating an account and using our platform, you agree to be bound by these terms.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and soya54. By registering an account, depositing funds, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by all provisions outlined in this document. If you do not agree with any part of these terms, you must not use our services.
For the purposes of these Terms & Conditions, the following definitions apply:
By accessing soya54's website, registering an account, or using any of our services, you explicitly agree to these Terms & Conditions in their entirety. Your continued use of the platform constitutes ongoing acceptance of these terms, including any modifications we may publish from time to time.
If you do not agree with any provision contained in these terms, you must immediately cease using soya54 services and close your account by contacting our customer support team.
We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated via email to your registered address or through prominent notice on our website. It is your responsibility to review these terms periodically. Continued use of soya54 services following any modification constitutes acceptance of the modified terms.
To use soya54 services, you must meet all of the following eligibility requirements:
By registering an account with soya54, you confirm that you meet all eligibility requirements listed above and that all information you provide during registration and thereafter is accurate, complete, and current.
To create an account with soya54, you must complete our registration form with accurate and truthful information, including:
You are responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity occurring under your account will be deemed to have been authorized by you.
Within 72 hours of registration or before your first withdrawal (whichever occurs first), you must complete our Know Your Customer (KYC) verification process by submitting:
All submitted documents must be valid (not expired) and match the information provided during registration. We review KYC submissions within 1-24 hours during normal business operations. You will receive email confirmation once your account is verified.
Until verification is complete, certain account functions may be restricted, including withdrawals and participation in high-value betting or VIP promotions. Accounts that fail to complete KYC verification within 30 days of registration may be suspended.
You are solely responsible for all activity occurring under your account. If you suspect unauthorized access to your account or any security breach, you must immediately notify our customer support team and change your password. soya54 is not liable for any loss or damage resulting from your failure to maintain account security.
soya54 accepts deposits via the following Indonesian payment methods:
All transactions are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000. There is no maximum deposit limit, though individual payment methods may have their own transaction limits.
Deposits are typically credited to your account within 2-5 minutes of confirmation. Bank transfers during non-banking hours or Indonesian public holidays may experience delays up to 24 hours. If your deposit has not been credited within this timeframe, contact our customer support team with your transaction reference number.
You may only deposit funds from a bank account or e-wallet registered in your own name. Third-party deposits (funds from accounts not held in your name) are strictly prohibited and will be rejected or refunded. This policy is required by international anti-money laundering regulations.
All transactions, balances, bets, and winnings are denominated in Indonesian Rupiah (IDR / Rp). If you deposit funds from a non-IDR source, your payment provider or bank may apply currency conversion at their prevailing exchange rate. soya54 is not responsible for any exchange rate losses incurred during deposit or withdrawal transactions.
To request a withdrawal, you must:
Withdrawal requests are processed within 10-30 minutes during normal operations (24 hours a day, 7 days a week). During periods of exceptionally high volume or Indonesian public holidays, processing may extend up to 2 hours. In rare cases requiring additional security verification, processing may take up to 24 hours.
Withdrawals are returned to the same payment method used for deposit whenever possible. If your deposit method does not support withdrawals (for example, certain prepaid cards), we will arrange an alternative withdrawal method such as bank transfer to your verified bank account.
Standard members may withdraw up to Rp 20,000,000 per transaction and Rp 100,000,000 per month. VIP members enjoy higher limits based on their tier level. Withdrawals exceeding these limits may be processed in multiple installments or require approval from our finance department.
We reserve the right to request additional verification before processing a withdrawal, including but not limited to: video verification call, additional identity documents, proof of deposit source, or explanation of betting activity. This is a security measure to protect both you and the platform from fraud.
All bonuses, promotions, and special offers provided by soya54 are subject to specific terms and conditions that will be clearly stated in the promotional material. By accepting any bonus, you agree to comply with all applicable bonus terms.
Unless otherwise stated, all bonuses carry a wagering requirement (also known as rollover or playthrough requirement) that must be met before bonus funds can be withdrawn. The standard wagering requirement for welcome bonuses is 8x (deposit + bonus). For example, if you deposit Rp 1,000,000 and receive a Rp 1,000,000 bonus, you must wager Rp 16,000,000 (8 × 2,000,000) before you can withdraw any winnings derived from the bonus.
Not all bets contribute equally to wagering requirements. Sports bets with odds below 1.50, live casino bets on games with low house edge (such as baccarat), and certain slot games may contribute at a reduced percentage or not at all. Specific contribution percentages will be stated in each bonus's terms.
We reserve the right to void bonuses, withhold winnings, and suspend accounts if we detect bonus abuse patterns, including but not limited to:
Bonuses expire if wagering requirements are not completed within 30 days of issuance, unless otherwise stated. Once a bonus expires, all bonus funds and any winnings derived from them will be forfeited.
When placing bets or playing games on soya54, you agree to:
All sports bets are subject to the official result as determined by the relevant governing body of the sport. If a match is postponed, our standard postponement rules apply (typically bets remain valid if the match is played within 48 hours; otherwise bets are voided). Detailed sports betting rules are available on each sport's betting page.
All casino games (slots, live dealer games, table games) use certified Random Number Generators (RNG) or live dealers to ensure fair and random outcomes. RTP (Return to Player) percentages are displayed for each game and represent the statistical average over millions of rounds. Individual sessions may vary significantly from the stated RTP due to normal variance.
Lottery and togel (Indonesia's traditional numbers lottery) results are determined by official draws conducted by our licensed game providers. Draw schedules and prize structures are published on the lottery games section of our website.
If a game malfunction voids all pays and plays on that specific game instance, affected bets will be refunded to your account. If we discover an error in odds, results, or payouts after bets are settled, we reserve the right to correct the error and adjust your account balance accordingly, whether in our favor or yours. Obvious errors (such as decimal point mistakes or inverted odds) may be corrected even after settlement.
soya54 is committed to promoting responsible gaming practices. We provide tools to help you maintain control over your gambling activity:
If you feel that gambling is becoming a problem or affecting your life negatively, please visit our Responsible Gaming page for resources and support contact information. You can also contact our customer service team to request self-exclusion at any time.
The following activities are strictly prohibited on soya54 and may result in account suspension, balance confiscation, and permanent ban:
We reserve the right to report suspected illegal activity to relevant authorities and cooperate fully with law enforcement investigations.
All content on the soya54 website, including but not limited to text, graphics, logos, images, software, and design elements, is the intellectual property of soya54 or our licensors and is protected by international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on soya54 without our explicit written permission. The soya54 name and logo are registered trademarks and may not be used without authorization.
To the fullest extent permitted by law:
These limitations do not apply to liability that cannot be excluded by law, such as liability for fraud or gross negligence.
Your privacy is important to us. We collect, store, and process your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using soya54 services, you consent to our data practices as described in the Privacy Policy.
We implement industry-standard security measures including 256-bit SSL encryption to protect your personal and financial information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which soya54 is licensed to operate. Any disputes arising from these terms or your use of soya54 services shall be resolved through the following process:
You may close your account at any time by contacting customer support. Upon closure, any remaining balance (after deducting any outstanding bonuses or wagering requirements) will be returned to you via your verified withdrawal method.
We reserve the right to suspend or terminate your account immediately and without prior notice if:
If your account is closed due to breach of terms, any remaining balance may be forfeited.
An account is considered inactive if you have not logged in or placed any bets for 12 consecutive months. Inactive accounts may be subject to a monthly administrative fee of Rp 100,000, deducted from the account balance. Accounts with zero balance will not be charged. We will notify you by email before applying any inactive account fees.
By registering an account with soya54, you consent to receive communications from us via email, SMS, push notifications, or in-platform messages regarding your account, transactions, promotions, and platform updates. You may opt out of promotional communications at any time through your account settings, but you cannot opt out of essential service-related communications.
Our website may contain links to third-party websites or integrate third-party services (such as payment processors or game providers). We are not responsible for the content, privacy practices, or terms of service of any third-party websites or services. Your interactions with third parties are solely between you and the third party.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any supplementary game-specific rules, constitute the entire agreement between you and soya54 regarding your use of our services. They supersede all prior agreements, understandings, and representations, whether written or oral.
If you have questions about these Terms & Conditions or need to contact us regarding any matter covered in this document, please reach out through the following channels:
Our customer service team operates 24 hours a day, 7 days a week, with Indonesian-speaking agents ready to assist you.
Acknowledgment: By using soya54 services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.
You must be 21 years or older to use soya54. Age verification through KYC is mandatory. Underage gambling is strictly prohibited.
Protect your login credentials. Complete KYC verification promptly. Use only your own payment methods for deposits and withdrawals.
All games use certified random number generators. Bonus terms clearly stated. Withdrawals processed within 10-30 minutes for verified accounts.
Read bonus terms before accepting. Meet wagering requirements before withdrawal. Bonus abuse results in account suspension.
Use deposit limits and self-exclusion tools. Visit our Responsible Gaming page if you need help. Gambling should be entertainment, not income.
24/7 Indonesian-speaking support via live chat, WhatsApp, and email. Contact us anytime with questions or concerns about these terms.
Our customer service team is available 24/7 to clarify any aspect of our Terms & Conditions. We believe in transparent communication.
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